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Art is what we love and we wish you to love YOUR art too.

We Stand by Quality of All of Our Art

When you make a purchase at FramedArt.com, we want you to be completely satisfied with your order. You shouldn't just like your art, you should LOVE it. And, if you're not satisfied with your framed art purchase, we want to make it right as soon as possible. It's just what we do.

100% Framed Art.com Satisfaction Guaranteed

Customer Service - Here to Help

If you're not completely happy with your art, we ask that you contact us as soon as possible so that we can fix the problem.

Customer Service Representatives are available 10AM - 6PM EST Monday through Friday at 877-952-5666 or via email at support@framedart.com.

30 Day Return Policy

If your item was damaged during shipping, a Customer Service Representative will help to process the return of your damaged item so that we can get a new one out to you as soon as possible. If you are not satisfied with your purchase, you can ship any item(s) you want to return back to us for a refund minus 25% Restock and shipping charges. Unless damaged during shipping, all items returned must be received in resellable condition to process a refund. Any prints or finished items returned that are broken, ripped, bent or stained cannot be processed for a refund.

In order to return any item(s), you are REQUIRED to contact us for a RMA number (return merchandise authorization) so that we know we can track your package and properly issue you any credits needed for your returned products.

Any Custom uploaded print, canvas or framed art due to nature of the product is non refunable or returnable There is 25% restocking fee for all returned items.

If you have decided to return a product to FramedArt.com, you are responsible for getting insurance for the full purchase price of the product with the mail carrier of your choice when you ship it. If the item is damaged during transit and does not have insurance, FramedArt.com cannot issue a refund for the item(s) that were returned. We include a return form on the back of the packing slip for each order. When returning an item, please fill out this form completely and include it with the return shipment. Please note that a return label is not included. You are responsible for any return shipping costs.

Please ship to:

90 Dayton Avenue Building 14, 3rd Floor
Passaic, NJ 07055

Once an item has been received by our crew at FramedArt.com, we will process the return in full (less shipping charges). If you are receiving any credit for your order, it will take approximately 2-3 Business Days to see the reflected balance on your statement depending on your bank.

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