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PRIVACY POLICY
Last updated 04/27/2023

FramedArt.com Privacy Policy

Thank you for visiting FramedArt.com. As important as it is to provide you with a wide selection of the finest art framed, please know we are committed to protecting your privacy.

  • We are committed to protecting our customers' personal information.
  • We only use personal information to process your orders and provide a personalized, rewarding customer experience.
  • We use the latest technology and best business practices to protect all personal information.
  • We NEVER sell, rent or give away your personal information.
  • By using our site, you agree to the terms of this privacy policy.

Privacy Policy for Orders

We require certain personally identifiable information to process your order: contact information (name, email, and shipping address) and financial information (credit card number and expiration date). We use this information to bill, confirm, and ship your orders. If we cannot process your order, we use the information to contact you. All purchases and credit card transactions sent through FramedArt.com are private and secure.

How We Use Your Personal Information

In addition to fulfilling your order, we collect personal information to make our products and services more rewarding and easier to use. We primarily use this information to improve our customers' experience. We may also use your information to contact you for customer satisfaction surveys, account and promotional purposes.

We only share your personal information with companies that perform services for us, such as delivering packages, processing credit card payments, providing customer service, fulfilling orders and other similar functions. These partners only have access to the data required to complete the task assigned to them and are committed to upholding our privacy standards.

Such companies may have access to a limited set of personal information in order to perform their roles, but they may not disclose your information for other purposes.

We Do Not Sell, Rent or License Any of Our Customer's Personal Information

We may share aggregate web site usage information with marketing partners and affiliates. This information does not identify individual users and is only used for statistical purposes.

Security

The security of your personal information is critical to us. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt that information using secure socket layer technology (SSL). We follow accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet is 100% secure, nor is any method of electronic storage. Therefore, while we strive to use every available resource to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our site, please contact us as indicated below.

Opting Out of Newsletters, Special Offers and Product Updates

From time to time, we may send you newsletters or information on special offers, promotions, or product updates. If you decide you no longer wish to receive these communications, you may stop receiving them by following the opt-out instructions included in each newsletter, email or SMS communication, by contacting customer service at 877-952-5666 , or writing to us at the address below.

Cookies and Web Beacons

A cookie is a small text file that is stored on a user's computer for record-keeping. We use cookies to collect anonymous information about how you use this site by setting and accessing cookies on your computer. These cookies track information such as how often you visit our site, what pages you view, and where you go after you leave our site. The cookies are not connected to your personal information.

"Web beacons", or clear gifs, are tiny graphics with a unique identifier, similar to cookies, are used to track the online movements of web users. In contrast to cookies, which are stored on a user's computer hard drive, web beacons are embedded invisibly on web pages and are about the size of the period at the end of this sentence. Web beacons help us manage site content by informing us what content is effective. We do not tie the information gathered by web beacons to your personally identifiable information.

Links to Other Sites

This site may contain links to other sites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other sites. This privacy statement applies only to information collected by this site. We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that collects personally identifiable information.

Changes to the Privacy Policy

This privacy policy is effective as of 04/27/2023. We will inform you of any changes to our privacy policy by posting them to this privacy statement, and other places we deem appropriate. We reserve the right to modify this privacy statement at any time.

Contact Us

If you have any questions regarding the use of our site or our privacy policy, please contact us at:

FramedArt.com
90 Dayton Ave Building 14 unit 75
Passaic, NJ 07055
877-952-5666

Additional Privacy Notice for Residents of California

This Privacy Notice for California Residents supplements the information contained in FramedArt.com's Privacy Policy and applies solely to all visitors, users, and others who reside in the State of California ("consumers" or "you"). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA) and any terms defined in the CCPA have the same meaning when used in this notice.

The California Consumer Privacy Act of 2018 provides customers (California residents) with specific rights regarding personal information.

Personal Information We Collect

Personal information is information that identifies, relates to or describes, or could reasonably be linked with an individual or their household. We collect information provided by the customer to fulfill orders (refer to the Privacy Policy under the sub-heading "Privacy Policy for Orders") and to improve our customer's experience (refer to the Privacy Policy under the sub-heading "How We Use Your Personal Information").

Requesting Personal Information

Under CCPA, you have the right to request that FramedArt.com disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request (see "Exercising Access, Data Portability, and Deletion Rights"), we will disclose to you:

  • The categories of personal information we collected.
  • The categories of sources for the personal information.
  • Our business or commercial purpose for collecting or selling that personal information.
  • The categories of third parties with whom we share personal information.
  • The specific pieces of personal information we collected about you (also called a data portability request).

Deletion Request Rights

CCPA gives you the right to request the deletion of your personal information that FramedArt.com maintains. Once we receive and confirm your verifiable consumer request (see "Exercising Access, Data Portability, and Deletion Rights"), we will delete your personal information from our records, unless an exception applies. We may deny your deletion request if retaining the information is necessary for us to do any of the following cases: provide goods or services to the consumer, detect or resolve issues security or functionality-related issues, comply with the law, conduct research in the public interest, safeguard the right to free speech, or carry out any actions for internal purposes that the consumer might reasonably expect.

Exercising Access, Data Portability, and Deletion Rights

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by contacting us at:

  • 877-952-5666
  • FramedArt.com CCPA Request
    90 Daytin ave Building 14 unit 75
    Passaic, NJ 00755

Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.

Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.

Response Timing and Format

We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.

If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.

Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Non-discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not deny you goods or services, charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties, provide you a different level or quality of goods or services, or suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

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